1. Scope of Services:
- Lemon Fresh Cleaning Services provides professional cleaning services within the Philippines.
- Services may include but are not limited to residential and commercial cleaning.
2. Service Agreement:
- By engaging our services, clients agree to the terms outlined herein.
- Any additional services requested may incur extra charges.
3. Booking and Cancellation:
- Bookings can be made through our website or by contacting our customer service.
- Cancellations must be made 24 hours in advance; otherwise, a cancellation fee may apply.
4. Pricing and Payment:
- Pricing details are available on our website.
- Payment is due upon completion of the service, and we accept various payment methods.
5. Access to Premises:
- Clients must provide access to the premises at the scheduled time.
- Ensure the safety of our cleaning staff by informing us about any potential hazards.
6. Client Responsibilities:
- Clients are responsible for securing valuables during the cleaning process.
- Notify us of any specific cleaning preferences or concerns before the service.
7. Quality Guarantee:
- We strive to provide high-quality cleaning services, but if any issues arise, please contact us within 24 hours for resolution.
8. Liability:
- Lemon Fresh Cleaning Services is not liable for damages to pre-existing conditions or items improperly secured by the client.
9. Confidentiality:
- We respect our clients’ privacy and ensure that any sensitive information shared during the service remains confidential.
10. Termination of Service:
- Lemon Fresh Cleaning Services reserves the right to terminate services for any client who violates the terms outlined herein.
11. Force Majeure:
- Lemon Fresh Cleaning Services is not liable for failure to perform due to unforeseen circumstances beyond our control.
12. Amendments to Terms:
- These terms may be updated without notice; clients are encouraged to review them periodically.
By availing of our services, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions. If you have any questions or concerns, please contact our customer service.
